Important PCard Phone Numbers
To report a lost or stolen card (24 hours a day):
- US Bank: 1-800-523-9078
- Bank of America: 1-888-449-2273
For questions about your card account:
- US Bank: 1-800-344-5696
- Bank of America Customer Service: 1-888-449-2273
For questions about the Procurement Card Program, contact the Program Administrator at 865-974-3086.
For individual Accounts Payable Staff contact information, click here.
Group E-mails to request updates and changes
AP_AttachDelete@tennessee.edu – used to request an attachment be deleted from a document in IRIS
AP_Vendor@tennessee.edu – used to for questions about vendor records
AP_PaymentWorks@tennessee.edu – used for questions about PaymentWorks vendor portal
AP_Terms@tennessee.edu – used to request term changes on an FI document
email@example.com – used to request a copy (front and back) of a check