Contact Information

Important Procurement and Travel Card Phone Numbers

To report a lost or stolen card (24 hours a day):

• Bank of America: 1-888-449-2273

For all questions about your card account:

• Bank of America Customer Service: 1-888-449-2273

For questions about the Procurement Card Program, email ap_cardadmin@tennessee.edu

For individual Accounts Payable Staff contact information, click here. 

Group E-mails to request updates and changes

AP_AttachDelete@tennessee.edu – used to request an attachment be deleted from a document in IRIS

AP_PaymentWorks@tennessee.edu – used for questions about PaymentWorks vendor portal

AP_Terms@tennessee.edu – used to request term changes on an FI document

controllerdocs@tennessee.edu – used to request a copy (front and back) of a check