Contact Information
Bank of America
Contact the bank if a card is declined, lost, or stolen.
The cardholder must be able to verify their identity using the information on file for the card.
- Customer Service – 1-888-449-2273
- Activate Card or Reset PIN – 1-888-233-8855
- Fraud Department – 1-866-500-8262
- Register for Global Card Access
System Program Administration
Program participants should direct questions to their Campus Coordinators. The system Program Administrator can answer general policy and procedure questions if the Campus Coordinator is unavailable.
Travel Card Contacts
For all questions regarding travel policy, travel card policy, or for assistance using Concur: travel@tennessee.edu